Useful informations and instructions for your safety

Reception EXT: 9 / 200 / 9447666011 (Round the Clock) – HOUSEKEEPING: 400 / 9447666022 (Round the clock) RESTAURANT: 456 / 300 7034666004 (8:00 AM TO 10:00 PM) – SPA: 459/ 9020769010 (8:00 AM TO 8:00 PM)

The following are the terms and conditions between the Guest and the Management. These terms and conditions are binding on the guests and form the basis on which the Guest is permitted to use the room. During your stay you are requested to adhere to the guidelines. We assume that the Guests are familiarized and fully understand the House Rules at the beginning of their stay in our resort.

1. *Valid identity Document*:

• Rooms can only be used by guests who are duly registered at the reception with a valid identity document.



2. *Check-In and Check-Out*:

• Check-in is at 2 PM; check-out is at 11 AM.
• Late check-out / Early check-in may incur additional charges.
• All departures after 11 a.m. will be considered as late departures and an additional half day rate will be applied to Guest’s account till 6 p.m. If departure is after 6 p.m. an extra night including breakfast, will be charged.
• If during your stay, for whatever reason, you need to check out earlier, it is necessary to inform reception. You may avail refund as per cancellation policy.



3. *Common Timings*:

• Swimming pool Timing 8.00 AM - 2 PM, 4 PM TO 8.00 PM.
• Breakfast Timing: 8:00 AM TO 10:00 AM.
• Lunch Timing: 1.00 PM TO 3.00 PM.
• Dinner Timing: 7.30 PM TO 10:30 PM.
• 10:00pm Having the last order for the restaurant.
• Common campfire Timing: 08:30 PM TO 09.30PM.
• Club House Timing: 8.00 AM TO 10:00 PM.
• Health club Timing: (Morning) 7:00 AM TO 10:00 AM (Evening) 6:00 PM to 10:00 PM.



4. *Settlement of Bills*:

• Bills must be settled on presentation.
• Cheques are not accepted.
• In keeping with the government regulations, all foreign nationals are requested to settle their bills in foreign currency only.



5. *Wi-Fi internet*:

• Wi-Fi internet is free and available in the entire hotel. Passwords are provided at the reception and on your key card folder.



6. *Day use*:

• Day use is from 10 am to 6 pm.



7. *Parking*:

• For your convenience the resort has arranged the parking facility. Resort takes no responsibility for any damage or loss of your vehicle in the parking.



8. *Key Card*:

• You are requested to hand over your key cards upon check out. Any damage or loss of key card will incur charges.



9. *Smoking Policy*:

• Smoking is allowed only in the permitted spaces.



10. *Dress Code*:

• Guests must have appropriate clothes and footwear when they are moving through the public spaces of the resort.
• Kindly avoid wearing night wares in the public areas of the resort.
• Proper swimming costumes should be used while using the pool.



11. *Washing and drying of clothes*:

• No guests are allowed to do washing and drying of clothes inside the accommodation. Clothes are not to be spread on the balcony. The management has all rights to seize the same if found on the balcony.
• Laundry facility is available. Laundry will be collected at 9- 10 AM and the same will be delivered by 6-7 PM.



12. *Cooking in the accommodation*:

• No guest is allowed to cook food inside the accommodation.
• It is not permitted to use iron, hot plates, electric heaters or any other heater device.



13. *Housekeeping*:

• Though the housekeeping cleans your room on a daily basis after your permission, the bed linen will be changed only if the tent card is placed on the bed and the towels will be changed only if the tent card is placed in the vanity counter.
• Please place the "Do Not Disturb" sign if you do not wish to be disturbed. When the DND is removed, please inform the Housekeeping/ Front Office.
• It is not allowed to take out from the hotel the room amenities (pillows, blankets, towels, etc..).



14. *Use of Resort Facilities*:

• Follow all posted rules and regulations for Pools, Gym, Spa, activity areas and other facilities.
• Children must be supervised by an adult at all times.
• The Guest shall use all the facilities and services available at the resort with care and caution and entirely at their own risk.
• All rooms have air conditioning. Please note that air condition does not optimally work if windows are opened or if windows are not properly closed.



***These rules help ensure a pleasant and safe stay for all guests***